mmk789 Privacy Policy
A policy document explaining how we collect, use, and protect your personal information.
mmk789 is a platform designed for Myanmar users, and we place special priority on keeping your personal information secure. This policy document applies from the moment you use our website and services. By continuing to use our services after reading this policy, you are considered to have accepted the terms of this policy.
Types of Collected Personal Information
We only collect the information needed to provide our services. This includes the following categories—
1.1 Information You Provide Directly
- Name, email address, phone number, and date of birth provided when registering an account
- Financial information related to deposits and withdrawals (payment methods such as KBZPay, Wave Money, AYA Pay, and CB Pay)
- National ID or supporting documents submitted for identity verification
- Information provided through customer service and communications
1.2 Information Collected Automatically
- IP address, browser type, and device information
- Website usage logs, clicks, and session data
- Data obtained from cookies and similar technologies
- Game play history and betting history
1.3 Information Received from Third Parties
This may include information we receive from payment companies, verification services and communications, and that information is also handled within the scope of this policy.
Purposes for Using Your Information
We use your personal information only for the following purposes—
- Account Management: To open, verify and maintain your account
- Financial Transactions: To process deposits and withdrawals smoothly and to maintain financial records
- Customer Service: To provide support and resolve issues via 24/7 Live Chat and email
- Security Checks: To protect your account from unauthorised access and to prevent fraud
- Legal Obligations: To comply with applicable laws and regulations
- Service Improvement: To improve your gaming experience and platform performance
- Communications: To send you service updates, policy changes and important notices
- Responsible Gaming: To help resolve gambling-related issues and to provide protective tools
Cookie and Tracking Technologies
Our website uses cookies and similar technologies. These tools help improve your gaming experience—
Cookie Types
- Essential Cookies: Cookies required for the website to function correctly — these cannot be disabled
- Functional Cookies: To remember your login status, language preference and session data
- Analytics Cookies: To understand website performance and usage patterns (statistical data)
You can block cookies through your browser settings, but please note that some services may become unavailable as a result.
Personal Data Sharing and Disclosure
mmk789 does not sell, rent or trade your personal information to third parties. However, disclosure may occur in the following circumstances—
4.1 Service Providers
This includes banks, payment processors, security verification services and game providers that assist in delivering our services. They may only use your data for the specific purpose we instruct, and we have strict confidentiality agreements in place with them.
4.2 Legal Requirements
We may be legally obligated to disclose information when required by a court order or under applicable law. In such cases, we will notify you to the extent permitted by law.
4.3 Business Transfers
Personal information may be transferred in events such as a company merger or sale of the business, but the protections in this policy will continue to apply.
Data Security Measures
We apply a wide range of technical and administrative measures to protect your personal information—
- SSL (Secure Socket Layer) Encryption: All data transfers are carried out through encrypted channels
- Access Controls: Only authorised staff can access personal information
- Server Security: Data servers are housed in secured facilities and undergo regular security audits
- Payment Protection: Additional verification steps are in place for financial transactions
- Regular Audits: Regular checks are conducted to proactively identify security vulnerabilities
Please understand that no data transfer over the internet can be guaranteed to be 100% secure. We work to provide the best protection we can.
Data Retention Period
We retain personal information for as long as necessary to fulfil the stated purposes or until legal obligations are met—
- Account Data: For as long as the account remains open and for the legally required period after it is closed
- Financial Records: Payment transaction data is retained in accordance with legal requirements
- Communication Records: For an appropriate period after customer service issues are resolved
- Cookie Data: Until the end of the session or for a set period, depending on the type of cookie
When a data retention period expires, we will securely delete that data or convert it into a form that can no longer be acted upon.
Your Rights
As a mmk789 user, you have the following rights—
7.1 Right of Access
You can request to view the personal data we hold about you.
7.2 Right to Rectification
You can request that incorrect or incomplete personal data be corrected.
7.3 Right to Erasure
You can request that your personal data be deleted in cases where there are no legal obligations involved.
7.4 Right to Restriction
In certain situations, you can request that we restrict how we handle your data.
7.5 Right to Complain
If you have a complaint about how we handle your personal data, you can contact us at [email protected] or reach us directly via 24/7 Live Chat.
To exercise any of these rights, please contact our customer support team. We will do our best to respond to your request within a reasonable time.
Third-Party Links and Services
Our platform connects with game providers, payment companies, and other service providers. The privacy policies of these third-party services are governed by their own policies, which are outside our control. We therefore encourage you to review their policies when using third-party services.
Child Protection
mmk789 services are for adults aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we become aware that a minor has opened an account, we will immediately close that account and delete the associated data. If you have information about this, please notify us immediately at [email protected].
Policy Updates
We may update this privacy policy at any time as needed, and any changes will be posted on this page. The "Last Updated" date is always shown at the top of the page. If we make changes to our policy, we will notify you in advance through an appropriate method on the platform. Continuing to use the service after an update is posted means you have accepted the revised policy.
Contact Information
If you have any questions, complaints, or requests regarding this privacy policy, please contact our customer support team—
- 24/7 Live Chat: Instant support available directly on the website
- Email: [email protected]
This policy document is a formal agreement between mmk789 and you. Please read it carefully and make sure you understand it before using the service.